Recently, Samsung has confirmed a major security flaw for its Galaxy S10, S10 Plus, and Note 10 phones. A customer discovered it who has placed a screen protector on her phone.
Moreover, the company claims that the screen protectors are causing air pockets that interfere with the fingerprint features.
That’s why they are asking their customers to remove screen protectors to their devices until a software update is released.
“If you are using a front screen protective covers, please avoid using it until your device is fixed with the software patch,” Samsung said in a statement on their website .
Moreover, the company said that they will release the update early next week to quickly fix the major security flaw.
In the meantime, all owners of Galaxy S10, S10 Plus, and Note 10 should change their security lock on their phones.
Therefore, Samsung is recommending to use a passcode and other security features of their phones until the problem is fix.
On the other hand, the company also suggests to its consumers to use a screen protector that is specifically designed for their Samsung devices.
Above all, some screen protectors in the market are not compatible with their ultrasonic fingerprint reader.