ALIBABA Unveils Unstaffed Car Vending Machine

ALIBABA Unveils Unstaffed Car Vending Machine

ALIBABA Unveils Unstaffed Car Vending Machine
Photo: Channel News Asia

Chinese e-commerce giant Alibaba partnered with US car maker Ford to open a car vending machine in China in April last year.

The unstaffed machine stands about five-storey tall and is located in Guangzhou, a megacity in the southern part of China.

It contains 42 cars in various models, including Ford SUV and Mustang.

In a report, Alibaba says its customers may avail service through its TMall app without any human help. In the app, they can see, test drive, and purchase cars.

ALIBABA Unveils Unstaffed Car Vending Machine
Photo: Channel News Asia

Alibaba and Ford signed a three-year collaboration in December 2018, giving the latter to have new retail opportunities from pre-sales to leasing options.

When using the app, prospective buyers select a time for pick-up and snap a selfie to scan identity, ensuring that only the person will get the car.

Interested buyers may also put down a down payment through Tmall. Further, buyers can take out another car if the buyer is not satisfied with the prior selection.

Buyers will be given 3-day test drives before purchase.

The e-commerce giant said it all plans to open similar machines in Beijing and Hangzhou.

READ: Jack Ma Retires as Alibaba Chief

South China Morning Post reported this is not the first time Alibaba sold cars via mobile apps.

In 2016, it featured Maserati wherein it sold 100 cars in 18 seconds during a flash sale in TMall.

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